Frequently asked questions
Orders, delivery & returns
Do you offer cash on delivery in Pakistan?
Yes. Cash on Delivery is available in every city in Pakistan. You can also pay with JazzCash, Easypaisa or a debit/credit card.
How long does delivery take?
Standard delivery is free and takes 2–3 business days in major cities. Express next-day delivery is available for Rs 250.
Are your products original?
Every Tahrio product is quality-checked before dispatch and covered by our 7-day easy return policy.
What is your return policy?
If something is wrong with your order, you can return or exchange it within 7 days of delivery. Returns are free.
How can I track my order?
Use the Track Order page with your order ID (for example TR-20481) or open My Orders in the Tahrio app.
Do you have discount codes?
Yes — use code TAHRIO500 to get Rs 500 off your order at checkout.
Products
Do your clear cases turn yellow?
Our Magnetic Clear Case uses an anti-yellowing coating, so it stays clear far longer than ordinary TPU cases.
Are the cases MagSafe compatible?
Cases marked MagSafe have a built-in magnet ring that works with MagSafe chargers, wallets and car mounts.
Which phone models do you stock cases for?
We stock cases for current iPhone and Samsung Galaxy models. Choose your model on the product page before adding to cart.
What is the best ANC earbuds price in Pakistan?
Tahrio Pods Pro ANC deliver active noise cancellation and 30 hours of playtime with the case at a sale price well under Rs 7,000.
Are these earbuds good for PUBG and gaming?
Tahrio Gaming Buds have a 45 ms low-latency mode so audio stays in sync with gameplay.
Do the earbuds work with both Android and iPhone?
Yes. All our Bluetooth earbuds pair with any Android phone, iPhone, tablet or laptop.
Which charger is best for iPhone fast charging?
Any USB-C PD charger of 20W or more fast-charges an iPhone 8 or newer. Our 20W Fast Charger is built exactly for this.
Can a 65W charger damage my phone?
No. PD chargers negotiate the right power with each device, so your phone only draws what it supports.
Does the cable support fast charging?
Yes. USB-C to USB-C cables support up to 60W PD, and USB-C to Lightning cables support iPhone fast charging with a 20W adapter.
How many times can a 10000mAh power bank charge my phone?
Roughly 2 full charges for most phones with a 4,000–5,000 mAh battery.
Can I take a power bank on a flight?
Yes. Power banks up to 100Wh (about 27,000 mAh) are allowed in cabin baggage on PIA and most airlines.
Do these smart watches support calling?
The Tahrio Fit Watch S2 supports Bluetooth calling through its built-in mic and speaker.
Are the watches compatible with iPhone?
Yes, they work with both Android and iOS via the companion app.
Does tempered glass affect touch sensitivity?
No. Our 0.33 mm glass keeps full touch sensitivity and works with in-display fingerprint sensors.